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Top 10 Call Center Headsets 2017

When you spend a lot of time on the telephone each day, fatigue can quick grow to be an issue. These call center headsets have been specially designed to provide all-day comfort, high-quality sound, and convenient features to make existence a little less complicated.

Sennheiser OfficeRunner Convertible Wireless Office Headset with Microphone - DECT 6.0 (Professional Bundle)Andrea Communications C1-1022600-50 model NC-185 VM USB High Fidelity Stereo USB Computer Headset with Noise Canceling Microphone and Volume/Mute ControlsLeitner LH270 Noise-Canceling Single-Ear Wireless Office Telephone Headset for Corded Office Phones - Also works with PC/Mac and Skype for BusinessJabra PRO 920 Mono Wireless Headset for DeskphoneHW540 EncorePro Convertible Headset MonoJabra BIZ 2425 Duo Corded Headset for Deskphone4-Pin RJ9 Binaural Headset, AGPtek Hands-free Call Center Headphone for Desk Phones with Noise Canceling Mic + 3.5MM QD + Volume MuteJabra UC VOICE 550 Duo Corded Headset for SoftphonePlantronics 202580-01 Wired Headset, Silver/BlackVoistek Corded Call Center Telephone RJ Headset Noise Cancelling Headphone with Microphone and Quick Disconnect for Cisco 7970 9971 Office IP phones and Planronics M10 M12 M22 MX10 Amplifiers (Mono A2S10NPCIS)


#10.Voistek Corded Call Center Telephone RJ Headset Noise Cancelling Headphone with Microphone and Quick Disconnect for Cisco 7970 9971 Office IP phones and Planronics M10 M12 M22 MX10 Amplifiers (Mono A2S10NPCIS)


- Including Direct connect Headset cable ideal for Plantronics M10, M12, M22 & MX10 Amplifiers and Cisco IP phone models : 6921, 6941, 6945, 6961, 7821, 7841, 7861 Cisco IP 7931G, 7940, 7940G, 7941, 7941G, 7942G, 7945, 7945G Cisco IP 7960, 7960G, 7961, 7961G, 7965G Cisco IP 7970, 7970G, 7971G, 7975G Cisco IP 8941, 8945, 8961, 9951, 9971
- Direct connect over the head telephone headset with Plantronics Compatible Quick Disconnect(QD), no additional amplifiers or adapters required, most easy setup headset solution.
- Superior Call Center quality headset for Cisco Unified IP Phones, excellent sound quality, lightweight, durable and comfortable for all day use.
- Noise canceling microphone to reduce background noise and Acoustic Shock Protection circuit to protect your hearing.
- DO NOT BUY THIS ITEM IF YOU DON'T HAVE ONE OF THE PHONE MODEL LISTED ABOVE. Not compatible with Cisco Spa phone series, CONTACT US FOR COMPATIBILITY GUIDE IF NEEDED.


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#9.Plantronics 202580-01 Wired Headset, Silver/Black


Plantronics Blackwire C725 - 700 Series - headset - on-ear - active noise canceling - Plantronics' mission is to enhance personal communication. Plantronics helps make people more productive, safe, and comfortable improving the clarity of communications. Plantronics is committed to ensuring that its products meet customer requirements and are committed to quality and customer satisfaction.


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#8.Jabra UC VOICE 550 Duo Corded Headset for Softphone


I use the Jabra UC VOICE 550 on Skype for business calls at least four hours a day. This is a great quality headset, very light, very comfortable and the sound quality is amazing. The in-line Mute and Volume control is very helpful. A USB headset is a way to go when using Skype. I did use a Bluetooth headset in the past and the quality with the new Jabra UC headset is better and I don't have to worry about Bluetooth disconnects.


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#7.4-Pin RJ9 Binaural Headset, AGPtek Hands-free Call Center Headphone for Desk Phones with Noise Canceling Mic + 3.5MM QD + Volume Mute


It's a very good product. Just make sure you order the model for what you plan on using it for. Each model is for different phone jacks. I ordered the model with the 4-pin RJ9 plug. It also has a quick disconnect that removes the RJ9 and you a left with a 3.5 straight head plug that you can connect to a PC sound card. The microphone mute switch is a good feature. It prevents the other caller from hearing all the background conversations and noises in your office. The hearing volume adjust also works well,


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#6.Jabra BIZ 2425 Duo Corded Headset for Deskphone


The Biz 2425 Binaural is designed for noisy office environments, it enables you to create a professional environment even in an open seating plan, with its noise canceling technology. The microphone filters out background noises, creating a quiet oasis for your employees' phone conversations. Your customers will get a face-to-face experience over the phone.


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#5.HW540 EncorePro Convertible Headset Mono


Our office recently purchased a new phone system and was happy to find that Amazon has the Plantronics headset at a much better price than the company we had purchased our new phone system. It comes with 3 options to wear, on the ear, headband or on a back of a head. Definitely, decreases neck strain if you answer the phone on a regular basis.


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#4.Jabra PRO 920 Mono Wireless Headset for Deskphone


- Crystal Clear Sound - Digital Signal Processing (DSP) in Jabra audio devices will remove background noise and echo as well as protect the user against sudden high peaks in volume.
- Wireless Freedom up to 300ft
- Noise Canceling Microphone reduces unwanted background noise and the noise-canceling microphones reduce unwanted background noise and are ideal in crowded and noisy, open office environments.
- Safe Tone
- Peak Stop - Peak Stop technology immediately removes potentially harmful loud sounds or tones before they reach your ears and keeps the sound level within the safe range to protect your hearing.


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#3.Leitner LH270 Noise-Canceling Single-Ear Wireless Office Telephone Headset for Corded Office Phones - Also works with PC/Mac and Skype for Business


Lots of kudos for this purchase! Our small office was using an old Plantronics S12 headset that connects to a telephone. Not sure how old it, but it was on its last leg. The Leitner headset is awesome! Easy to set up with quick instructions. Let it charge for 4 hours before use and works like a charm. Haven't tested for full constant use, but it's supposedly supposed to last 20 hours which is more than enough for my daily tasks. Customers can hear me and I can hear them!! Tested Skype call within the office network, and had excellent call clarity.


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#2.Andrea Communications C1-1022600-50 model NC-185 VM USB High Fidelity Stereo USB Computer Headset with Noise Canceling Microphone and Volume/Mute Controls


High Fidelity Stereo USB Computer Headset with Noise Canceling Microphone and Volume/Mute Controls. SKU C1-1022600-50 Andrea Communications noise canceling computer headsets deliver a high fidelity audio experience with the highest voice recognition industry rating from Nuance. Andrea's USB solution bypasses your desktop or laptop computer's integrated sound system, providing increased intelligibility and performance of microphone input and stereo speaker output for all of your digital audio applications including VoIP and speech recognition programs. Enhance your Andrea Communications USB Headset with a free download of patented audio enhancement software PureAudio Voice Solutions from our partner Andrea Communications, LLC (not recommended for use with voice recognition software including Dragon).


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#1.Sennheiser OfficeRunner Convertible Wireless Office Headset with Microphone - DECT 6.0 (Professional Bundle)


Was very excited to get this up and running for my home office. Set up was very easy and instructions were pretty straightforward
Unfortunately, for now, it is unusable due to horrendous feedback/interference noise audible to whoever you're talking with (even with microphone muted) - have adjusted the radio range, other advanced settings with no luck. Even when interference dies down, the audio quality is poor. HOWEVER - the telephone I'm hooked up to also uses DECT 6.0 so I've ordered a Fred Flinstone phone with no DECT capabilities to see if that diminishes the interference issue.
Will update the review with the new set up.


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